Automation directly impacts customer experience (CX). Software like Reflexis can automate price checks and cut customer wait times by 80%. Robots like LoweBot can guide customers to the proper aisle ...

Leaders of businesses large and small are asking their teams to start automating their processes and workflows. The question is, where to start? A collection of tools and processes that are the basis ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Intelligent automation (IA), also known as hyperautomation, is a set of technologies and ...

AnsibleWorks has raised $6 million from Menlo Ventures for its open-source framework that has become immensely popular for its easy to use environment that simplifies the often mystical world of IT ...

Software quality assurance is facing a growing efficiency crisis. Traditional automation frameworks often collapse under constant maintenance and are plagued by test failures that delay critical ...