Artificial intelligence and automated agents can help firms begin more personalized client interactions, even with minimal ...

Gathering client data upfront is a critical, but often unnecessarily difficult, first step of any financial advisor-client relationship. Too often, wealth management firms still rely on spreadsheets, ...

The main market opportunities in IoT for banking and payments include embedding products into user interfaces for revenue growth and leveraging customer data for personalization. Despite security ...

Customer engagement is key as PepsiCo uses AI and Agentforce from Salesforce to streamline field ops, unify data and deepen relationships at global scale.

Palantir has filed a lawsuit in Manhattan federal court accusing two former senior engineers of taking what the company calls ...

Q: Our agency specializes in high-end cruises and resorts. We maintain a database of past clients with all their contact information and preferences. A data broker has approached us and has offered to ...

Federal regulators have fined several major cellphone carriers nearly $200 million combined for illegally sharing customers' location information without their consent. T he Federal Communications ...

Indian automotive maker Tata Motors has fixed a series of security vulnerabilities that left sensitive customer records ...

Earlier this week, the company sent out data breach notifications to its customers, warning them about potential incoming ...