Malcolm Knowles, considered to be one of the founders of adult learning theory, states in his book "The Adult Learner, A Neglected Species" that "Adults are motivated to devote energy to learn ...

Today more than ever, excellent customer service is needed to retain customers. People are tired of spending hours on the phone with rude service people only to find their problems unresolved.

Jen Patterson, owner of Patterson Consulting Group, is known for her ability to inspire leaders to take a people-first leadership approach. Training and development play a critical role in every ...

Parenting can be one of life's most rewarding yet challenging roles, and getting the balance between guidance, empathy and structure is no easy feat. A program that promises to build healthy family ...

The standard for security awareness training (SAT) is fundamentally broken. Despite the fact that companies worldwide are expected to spend an estimated $10 billion on it by 2027, the truth is that ...

A fragmented and inconsistent approach to safety is inadequate when applied to today’s dynamic, fast-moving work environments. The result can include increased risk to employees, disruptions in ...

Despite being a critical component of employee safety, HazCom training is one of the most overlooked elements of employer safety programs. Despite being a critical component of employee safety, HazCom ...

Eric Takyi had taught undergraduates in his native Ghana, but teaching in America was a different story. In Ghana, he didn’t think much about pedagogy or make an effort to spruce up dry lectures, ...

Within Zimbabwe, traditional leaders comprising chiefs, headmen, and village heads play an important role in local governance, managing community resource and maintaining stability. Lack of ...

In TODAY.com's Expert Tip of the Day, a trainer reveals the pros and cons of full-body strength workouts and how results ...