If you've used your bank's chatbot feature, you've probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a ...

The reason chatbots fail is because most implementations simply can’t interact in a natural way. Lost amid all of the stories of failed chatbot implementations is this important detail: Chatbots must ...

Smart FAQ bots that answer customers' most common questions can typically answer up to 90% of incoming questions , reduce agent workloads by up to 50%, add capabilities to existing bots and deliver a ...

Dr. Yoshua Bengio, one of the key researchers credited with establishing the field of deep learning, announced today that he will serve as a strategy adviser for legal tech company Botler AI, a ...

Chatbots have been the talk of the content marketing world recently, with many brands out there developing and testing their own. The opportunities that chatbots offer are undeniable and chatbots can ...

LAS VEGAS, Nev. (FOX5) - “Hello, welcome to the UI FAQ chatbot.” The Nevada Department of Employment, Training and Rehabilitation has announced a new chatbot to help with unemployment insurance claims ...

Secure, company-data-grounded AI assistant handles FAQs, bookings, and lead capture; early adopter Linkflow Capital reports ~40 hours saved per month and ~80% of routine responses automated.

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

The provider landscape is getting crowded, but CIOs can follow a seven-step process to shape adoption for their organizations ...

Google said it’s working to fix a bizarre glitch that has rattled users of the tech giant’s much-hyped Gemini chatbot — after it spat out self-loathing messages while struggling to answer questions. X ...