MIDWAY, Utah--(BUSINESS WIRE)--Wendia North America Customer-Partner Conference — Wendia (www.wendia.com), one of the world’s leading providers of best-in-class ITIL Service Management Solutions, has ...
Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...
Orange Business Services now offers to its multinational customers consulting and support services based on the ITIL (IT Infrastructure Library) best practice framework, enabling enhanced service ...
INCLINE VILLAGE, Nev., Jan. 21, 2022 (GLOBE NEWSWIRE) -- MetricNet is pleased to announce that Jeff Rumburg, Managing Partner of MetricNet, has been invited to present MetricNet's latest research on ...
HR professionals have made good use of best practice methodologies to help develop high performing organisations. ITIL has played a key role in providing a framework for effective service delivery, ...
Automation software maker iConclude this week made available an upgraded version of its flagship product that the company says can automate tasks across larger networks and align automated processes ...
OREM, Utah--(BUSINESS WIRE)--Wendia, a global provider of IT Service Management, today announced the launch of POB (Point of Business) G6, the culmination of 20 years of experience and six generations ...
• Survey reveals over half of small and midsized Australian and New Zealand organisations do not consider ITIL a factor during purchase of a service desk solution and while adopted as a guideline, is ...
It seemed a reasonable approach at the time. Whenever a server went down, the IT operations people at The Procter & Gamble Co. tried to figure out why. They did root-cause analysis in order to ...
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