As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

Paddle.com and its U.S. subsidiary will pay $5 million to settle Federal Trade Commission (FTC) allegations that the company facilitated deceptive tech-support schemes that harmed many U.S. consumers, ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Tech support scams have risen significantly in recent years. According to the Internet Crime Complaint Center, consumers and businesses lost almost a billion dollars ($924,512,658) to tech support ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces the “The State of Technical Support in 2024,” a ...

Lenovo comes in second. Dell, HP, and Lenovo’s tech support scores all drop from last year. The same is true for repairs, though Dell’s score is only down a tenth of a point. Of the big three Windows ...