Henry Ford Genesys Hospital issued a strong statement against nurses in Teamsters Local 332 amid the latest negotiations on ...

The hospital where several victims from the Michigan church shooting and fire were sent to on Sunday was Henry Ford Genesys in Grand Blanc – a hospital where Teamster nurses have been on strike since ...

GRAND BLANC TWP, MI - Another round of negotiations between Henry Ford Genesys Hospital and Teamsters Local 332 ended without ...

The conflict between the strikers and the bureaucracy was revealed by the picket line visit last Thursday by Teamsters General President Sean M. O’Brien and General Secretary-Treasurer Fred Zuckerman.

SAN FRANCISCO, October 08, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced its recognition as a Leader in the IDC MarketScape™: Worldwide ...

The Department of Veterans Affairs is seeking industry input on the Genesys Cloud Customer Experience platform.

Genesys and Scaled Cognition have formed a new strategic partnership to advance reliable agentic AI. Scaled Cognition is a pioneering AI lab building ...

The patients “just started rolling through the door, one after the other, with wounds that you just never see in Grand Blanc, ...

ServiceNow, Inc. (NYSE:NOW) is one of the 10 Best AI Software Stocks to Buy Now. On August 1, ServiceNow, Inc. (NYSE:NOW), along with Salesforce, committed a $1.5 billion new investment to Genesys.

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today reported a record-setting fiscal year 2024 (Feb. 1, 2023–Jan. 31, 2024). After achieving ...

When your customers contact you for service, they might want to track a shipment, change a flight or file a claim. But they're looking for more than just a resolution to their problems. They want to ...