Mews, a leading provider of cloud-based hospitality software, has acquired the U.S.-based artificial intelligence company ...

Hotel management company White Lodging has strengthened its collaboration with the global market leader in digital F&B, guest ...

Focus Group – one of the UK’s leading providers of business technology, cyber security and connectivity solutions – has ...

In an Australasian first, YHA Australia has introduced digital wallet key technology across its 19-property network, marking ...

Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at ...

Revenue management has always been about aligning price with demand. But according to The 2025 Smart Decision Guide to Hospitality Revenue Management, independently produced by Starfleet Research and ...

Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers ...

More than 40% of travelers prefer to check in via a hotel’s website, app, or digital kiosk, and nearly 80% are open to staying at a hotel with a completely automated front desk or self-service kiosk ...

IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, has announced a new partnership with Brown Hotels. To advance its shift toward ...

In luxury hospitality, expectations are rising faster than room rates. Guests still want impeccable service. but they want it faster, more personalized and without needing to ask. The human touch ...

In the Spotlight, Viewpoints Comments Off on A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication Many hotels struggle with high call volumes, missed ...