Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of digital experience, business process management (BPM), and digital media services, today announced the launch of Interaction ...

Proposed US laws restricting the offshoring of customer service jobs could threaten the Philippines’ business process outsourcing (BPO) jobs.

The region’s banks are flush with cash and ready for big deals, but like everything else in the bloc, it’s complicated ...

Concepcion Industrial Corp. (CIC), which manufactures air-conditioning units and refrigerators, on Monday said its income in ...

Datamatics Business Solutions Ltd (DBSL), a trusted global partner in data-driven marketing, managed outsourcing services for CPA firms and finance and accounting (F&A) solutions, today announced the ...

Vertex Group appoints Krishna Gautam as Associate Managing Director for India operations. Focus on Vertex 2.0 transformation and digital innovation.

The integration of big data into business analytics has transformed how organisations gather and interpret large volumes of data. Big data includes a broad spectrum of structured and unstructured data ...

Credit Agricole S.A. is the listed vehicle of the 39 French regional banks which make up Credit Agricole Group. But beyond its large footprint in France, the bank has built up a presence in Italy, a ...

Find insight on UBS Group, Standard Chartered, Credit Agricole and more in the latest Market Talks covering Financial ...

With a focused approach, leaders can apply automation and AI to streamline core workflows, reduce avoidable rework and create ...

From designing flexible systems and developing talent to maintaining a quality CX, scaling a service business is rarely as ...

What worked when you were a 20-person startup often collapses under the weight of hundreds of employees and fast-changing ...