More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially customer service and white-collar jobs.

Customer service has become one of the most defining measures of business success. We live in a time when the distance between a brand and its customer can determine its relevance, and where ...

VDOT has updated its schedule for road work and maintenance in Augusta County, Rockbridge County and Rockingham County the week of Nov. 3-7.

US Compliance Services is pleased to announce the appointment of Alex Elias as its new Head of Sales. Elias brings nearly 20 years of experience in the transportation industry, spanning everything ...

Outsourcing will be pivotal in helping organizations stay agile, competitive, and customer-centric in an increasingly dynamic marketplace. Fremont, ...

In Minneapolis’s competitive property market, building owners and managers are continually balancing tenant comfort, ...

The company saw sales growth across all customer classes in the third quarter. Data center usage up was up 17% year over year ...

GE HealthCare held a groundbreaking ceremony Thursday to celebrate the start of construction for a new Customer Experience Center at its Waukesha campus, ...

Good morning, everyone, and welcome to Portland General Electric Company's Third Quarter 2025 Earnings Results Conference Call. Today is Friday, October 31, 2025. This call is being recorded.

Clyde McQueen arrived in Kansas City 38 years ago not knowing how to operate a computer. As the then-new CEO of the Full ...

Operator: Good morning, and good evening. Thank you all for joining the conference call for the SK Telecom earnings results.

Companies in Europe are redefining customer experience operations with automated, cloud-enabled platforms that unify service ...