AI plays a critical role in CX, shifting from experimental to foundational. Here are the trends significantly impacting ...

The organizations that thrive in this next era won’t just be the fastest adopters of agentic AI; they’ll be the ones that ...

What happens when a company decides that algorithms can do the work of thousands? Amazon is about to find out. The e-commerce ...

Amazon Web Services (AWS) faces significant organizational bloat, hindering its ability to compete in the AI race, according ...

The automation of repetitive tasks is restructuring the IT profession. CIOs must focus on a career development strategy that ...

Google Chrome and Apple’s Safari currently dominate the web browser market, with Chrome holding a significant share due to the tech giant’s ongoing innovations, particularly in integrating generative ...

At its latest Symposium, Gartner outlined the ten strategic technology trends that will influence enterprise IT agendas through 2030. These aren’t niche items. They are trends they expect to reshape ...

Across the continent, governments and corporations are rushing to digitise from e-governance platforms to online banking, from smart agriculture to digital classrooms.

Across the continent, governments and corporations are rushing to digitize from e-governance platforms to online banking, ...

Agentic artificial intelligence is emerging as the next big thing in healthcare technology. Intelligent agents within an agentic AI framework are designed to autonomously reason, solve multistep ...

In recent days, warnings of an AI bubble have come from the Bank of England, the International Monetary Fund, as well as JP Morgan boss Jamie Dimon who told the BBC "the level of uncertainty should be ...