Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Abstract: ITIL stands for Information Technology Infrastructure Library. ITIL is the most famous framework for managing IT services. ITIL provides guidelines for the implementation of Service Desk ...

Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team ...

Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes ...

What is the best gaming desk? That will depend on the space you have, the features you want, and the budget at your disposal. But, if you're looking for some recommendations for the best desks for ...

Aisera enables businesses to deliver transformative work experiences, boost employee productivity, and reduce operational costs with its award-winning AI agent platform. Aisera has been recognized as ...

PITTSBURGH — Life after Joe Flacco hasn’t gone any better for the Browns than life with him, and Myles Garrett finally lamented the season-long lack of scoring after Sunday’s 23-9 loss to the Steelers ...

Bryan Johnson, a tech billionaire, follows an extreme anti-aging regimen. He spends millions annually on medical tests and strict routines. His mornings involve intense workouts, diagnostics, and a ...

With World Menopause Day 2025 on 18 October, the International Menopause Society (IMS) is urging employers and HR leaders to take meaningful steps to support women through menopause at work. IMS is ...