Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team ...

Aisera enables businesses to deliver transformative work experiences, boost employee productivity, and reduce operational costs with its award-winning AI agent platform. Aisera has been recognized as ...

Thiruvananthapuram: The Department of Non-Resident Keralites Affairs (NORKA ROOTS) has inaugurated a registration help desk at its headquarters to assist expatriate Keralites wishing to join the NORKA ...

PITTSBURGH — Life after Joe Flacco hasn’t gone any better for the Browns than life with him, and Myles Garrett finally lamented the season-long lack of scoring after Sunday’s 23-9 loss to the Steelers ...

This is read by an automated voice. Please report any issues or inconsistencies here. After last week’s worrisome Season 51 debut with Bad Bunny, it seemed like a 50/50 chance on whether the second ...

The New York Giants' shocking loss of superstar wide receiver Malik Nabers to a torn ACL in Week 4 sparked an urgent question: Who will step up to fill his void? Two weeks on, the Giants have ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Abstract: ITIL stands for Information Technology Infrastructure Library. ITIL is the most famous framework for managing IT services. ITIL provides guidelines for the implementation of Service Desk ...