President Cyril Ramaphosa says South Africa is ready to host a “very successful” G20 Summit, which will take place in Johannesburg, Gauteng, from 22 to 23 November. Despite the government’s optimism, ...

The Trump administration is reported to be making another change to the way immigrants applying for United States citizenship are scrutinized, using a long-unused process. "The Immigration and ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

A union official said many employees held dual jobs, including fighting fires. When unemployed marine biologist Lanny Flaherty poked his head into the ranger's station at the Wallowa Whitman National ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils “The State of Service Management in 2024” report. The ...

15th Annual Rail/Intermodal Roundtable: Seeking growth drivers amid big M&A questions The 15th Annual Rail/Intermodal Roundtable examines the current state of the U.S. rail and intermodal markets, ...

Christy Bieber has a JD from UCLA School of Law and began her career as a college instructor and textbook author. She has been writing full time for over a decade with a focus on making financial and ...

Evan is a writer and entrepreneur with a background in technology and content marketing. He is currently the Head of Growth at Sagetap.io. Previous to Sagetap, he was was co-founder & CEO of the ...

Exceptional customer service depends on more than smiling, empathetic employees (though they’re vitally important as well!). It also requires customer service standards and customer experience systems ...