The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

TORONTO, Oct. 6, 2025 /PRNewswire/ -- Flow Water Inc. ("Flow" or the "Company") today announced that it has entered a new phase as a privately held company. Backed by stable fiscal sponsorship, Flow ...

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When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

The lavish Windsor Castle banquet held as the centrepiece of President Donald Trump's state visit to Britain was hit by a furious behind-the-scenes row, The Daily Mail has learned. The spectacular ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

New research by the Institute of Customer Service (ICS) reveals half of consumers feel that service is overly automated Generative AI is making lots more possible when it comes to customer service ...

$7.75M invested for one million square foot data center in Butler County In Trenton, 141 acres of farmland will one day be home to a massive data center. Missing adult alert issued for 70-year-old ...

“The customer is always right” — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who’s just counting down the ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

When choosing a bank, customer service can be just as important as interest rates or account features. Whether you prefer the convenience of online banking or the reassurance of walking into a branch, ...