However, one customer shares his own approach when it comes to tipping servers at restaurants, which has some people agreeing with him and others raising their eyebrows.  The customer claimed that he ...

Buying a diamond—whether for an engagement, anniversary, or investment buy—few names come with as much confidence and faith ...

Customer data platforms segment users into desired audiences, no personally identifiable information necessary.

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...

“There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

Proton VPN stands out for two main reasons: it's one of the only virtual private networks (VPNs) to include a free plan with no data limits, and it's one of the few services majority-owned by a ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

A notorious predominantly English-speaking hacking group has launched a website to extort its victims, threatening to release about a billion records stolen from companies who store their customers’ ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

(RTTNews) - Amazon.com Inc. (AMZN) said on Wednesday that its Amazon Web Services or AWS had signed a new five year agreement with BT Group Plc (BT-A.L) to speed up its cloud transformation and ...