Your friend came to you because they respect your knowledge and opinion, and outsourcing the answer to a machine is lazy and ...

From blaming the victim to replying "I have no interest in your life" to suicidal thoughts, AI chatbots can respond unethically when used for therapy.

The reason chatbots fail is because most implementations simply can’t interact in a natural way. Lost amid all of the stories of failed chatbot implementations is this important detail: Chatbots must ...

Smart FAQ bots that answer customers' most common questions can typically answer up to 90% of incoming questions , reduce agent workloads by up to 50%, add capabilities to existing bots and deliver a ...

If you've used your bank's chatbot feature, you've probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a ...

Chatbots have been the talk of the content marketing world recently, with many brands out there developing and testing their own. The opportunities that chatbots offer are undeniable and chatbots can ...

The AI chatbot seamlessly integrates with WordPress and WooCommerce, making setup fast and accessible for teams without technical expertise. Once active, it automatically draws from a company's pages, ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

Dr. Yoshua Bengio, one of the key researchers credited with establishing the field of deep learning, announced today that he will serve as a strategy adviser for legal tech company Botler AI, a ...

LAS VEGAS, Nev. (FOX5) - “Hello, welcome to the UI FAQ chatbot.” The Nevada Department of Employment, Training and Rehabilitation has announced a new chatbot to help with unemployment insurance claims ...