Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team ...

In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is ...

Marks and Spencer (M&S) has terminated a key IT contract with long-time partner Tata Consultancy Services (TCS) ...