MUMBAI, India & WARREN, N.J.-- (BUSINESS WIRE)--Oct 30, 2025-- ...

Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team ...

Aisera enables businesses to deliver transformative work experiences, boost employee productivity, and reduce operational costs with its award-winning AI agent platform. Aisera has been recognized as ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Abstract: ITIL stands for Information Technology Infrastructure Library. ITIL is the most famous framework for managing IT services. ITIL provides guidelines for the implementation of Service Desk ...

When Seattle author Jaysea Lynn dreamed up the idea of a customer service desk in hell, she wasn’t trying to launch a bestselling series. She was just another pandemic-era retail worker, slogging ...

Acting Assistant Attorney General Matthew R. Galeotti speaks during a press conference at the U.S. Attorney’s Office on August 25, 2025. A London teenager is facing a maximum 95 years in prison for ...

A London teenager is facing a maximum 95 years in prison for allegedly calling company help desks and convincing employees to reset passwords in a massive campaign to steal data and hold it for ransom ...

(ABC 6 News) — The Owatonna Walmart closed temporarily on Tuesday afternoon due to a bomb threat. An employee of the Walmart said the store was closed for about an hour as 6-7 Owatonna police cars ...

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.