Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is ...

To turn subscription growth into a compounding engine, you need more than signed contracts—you need infrastructure.

The AI surge is forcing application vendors to restructure how they deliver and charge for solutions. Software companies will ...

As the shopper journey becomes increasingly fragmented, both retailers and consumer goods manufacturers are reexamining how ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. The best cloud storage software will essentially store your data on a safe and secure server, ...

Technology isn’t the biggest challenge. Culture is. by Tim Fountaine, Brian McCarthy and Tamim Saleh Artificial intelligence is reshaping business—though not at the blistering pace many assume. True, ...

It’s become a trendy managerial acronym: VUCA, short for volatility, uncertainty, complexity, and ambiguity, and a catchall for “Hey, it’s crazy out there!” It’s also misleading: VUCA conflates four ...

Andrew Bloomenthal has 20+ years of editorial experience as a financial journalist and as a financial services marketing writer. Somer G. Anderson is CPA, doctor of accounting, and an accounting and ...