The 12-person Odessa center will handle 5,500 weekly calls, cutting wait times and improving patient experience across Permian Basin clinics.

KamelBPO celebrates the grand opening of its new headquarters in Clark, Pampanga, marking a significant milestone in the company’s growth and ...

AI as a call center trainer, shutdown drags on (and drags down consumers), Kimberly-Clark to buy Kenvue, is AI to blame for ...

ZEISS, a global leader in optical and measurement solutions, today announced the inauguration of its seventh Quality ...

Police forces in England and Wales spend around 97 percent of their £2 billion ($2.6 billion) annual technology budget on ...

First Advantage Corporation (NASDAQ: FA), a leading provider of global software and data in the HR technology industry, announces the publication of its half-year India Employment Screening Trends ...

Spice Lounge Food Works stock surged 5% following its acquisition of Rightfest Hospitality LLP, marking a strategic shift into the experiential lifestyle sector. This move targets affluent millennials ...

Effective bookkeeping is the cornerstone of financial clarity. Through its business book keeping services, IBN Technologies ...

Joe Havlik previously served as VP & GM for North America at Cognigy and RingCentral, and brings over two decades of experience transforming the CX ...

US-headquartered Armada, a pioneer in Edge Computing and Artificial Intelligence (AI) products, inaugurated its expanded ...

Ooma, Inc., a smart communications platform for businesses and consumers, today announced that it has signed a definitive agreement to acquire FluentStream Corp., a leading provider of ...