Henry Ford Genesys Hospital issued a strong statement against nurses in Teamsters Local 332 amid the latest negotiations on ...

The hospital where several victims from the Michigan church shooting and fire were sent to on Sunday was Henry Ford Genesys in Grand Blanc – a hospital where Teamster nurses have been on strike since ...

GRAND BLANC TWP, MI - Another round of negotiations between Henry Ford Genesys Hospital and Teamsters Local 332 ended without ...

The conflict between the strikers and the bureaucracy was revealed by the picket line visit last Thursday by Teamsters General President Sean M. O’Brien and General Secretary-Treasurer Fred Zuckerman.

When Tony Bates became chairman and CEO of Genesys in 2019, the company was already a global leader in contact center software. But Bates was determined to evolve its role in a rapidly changing tech ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today announced it is collaborating with Epic to deliver stronger, more connected patient ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced Genesys Cloud™ innovations designed to bridge the divide ...

The Department of Veterans Affairs is seeking industry input on the Genesys Cloud Customer Experience platform.

The patients “just started rolling through the door, one after the other, with wounds that you just never see in Grand Blanc, ...

When your customers contact you for service, they might want to track a shipment, change a flight or file a claim. But they're looking for more than just a resolution to their problems. They want to ...